Refund policy

 

Refund Policy

 

120-Day Money Back Guarantee

 


We offer a 120-day money back guarantee, which means you have 30 days from the day you receive your order to request a return.


To request a return or refund, please contact us here.

 

 

 

Return Eligibility

 


To be eligible for a return:

 

  • The item must be unused, unworn, and in the same condition you received it.

  • Items must be returned in the original packaging.

  • We do not accept returns for items damaged through customer use.

 


We reserve the right to deny returns that do not meet these conditions.

 

 

 

Non-Returnable Items

 


For hygiene and safety reasons, the following items cannot be returned:

 

  • Personal care items (if applicable)

  • Clearance / final sale items

  • Gift cards

  • Items marked as non-refundable

 

 

 

 

Damaged, Defective, or Wrong Item

 


If your item arrived damaged, defective, or incorrect, please contact us within 48 hours of receiving it.


We will evaluate the issue and provide a suitable solution (replacement or refund).

 

 

 

Return Shipping Costs

 


Return shipping costs depend on the reason:

 

  • Our responsibility (damaged/wrong/defective item):

    We cover the return shipping or send a free replacement.

  • Customer responsibility (wrong size, changed mind, didn’t like the item):

    Customer covers return shipping.

    Shipping costs are non-refundable.

 

 

 

 

Refund Processing

 


Once we receive and inspect the returned item, we will notify you of approval or denial.


If approved:

 

  • Refund will be issued to your original payment method within 5–10 business days.

 


If more than 15 business days have passed since your refund was approved, please contact us.